ServicesWorkflow care
Keep it working after the pilot.
A monthly check on each live workflow: what went wrong, what’s changed and the small fixes that keep it useful.
- Price
- £150 a month
- Per
- Live workflow
- Response
- Within two working days
- Changes
- Up to 90 minutes
What care covers each month
A health check
Is it running, is it being used and is anything quietly failing?
A look at what went wrong
Exceptions, errors and anything a person had to correct, with the cause where we can find it.
Up to 90 minutes of changes
Small fixes and adjustments as your process, prices or systems change.
A short monthly note
What we checked, what we changed and anything you should decide.
How care works
Monthly check
We review the workflow and its exceptions.
Fix
Small changes, within the 90 minutes.
Report
A short note, and a quote first if anything bigger is needed.
The boundaries, in writing
Not included
- Round-the-clock cover or guaranteed fix times.
- New workflows or large changes, which are quoted separately.
- Software subscriptions, which stay in your name.
- Carrying unused time over to the next month.
What we need from you
- Tell us when something looks wrong.
- Keep the accounts and subscriptions the workflow depends on.
Is it right for you?
Probably, if
- You have a workflow we built, or one we’ve assessed.
- You’d rather not become the person who maintains it.
Probably not, if
- You need someone on call out of hours.
- The workflow isn’t in regular use.
Questions about the workflow care
Is care required after a pilot?
No. The handover gives you what you need to run it yourselves. Care is there if you’d rather not.
How quickly do you respond?
We acknowledge requests within two working days during normal business hours. We don’t promise a fix time or out-of-hours cover.
Can we cancel?
Yes. The notice period is agreed in writing when care starts.
Start with a free 30‑minute call.
Describe the task in your own words. We’ll tell you honestly whether this is the right step, and confirm the scope and price in writing before you commit.
You’re asking aboutWorkflow care (£150 a month)
Of course we have an AI assistant. Try it out.
Ring our AI assistant on 0131 367 0733Tell it what you need and it will arrange your free 30-minute call; Carl confirms the time by email. The call itself is the demo.
Calls aren’t recorded as audio. We keep a written transcript for up to 90 days. How we handle it